Privacy Policy

1. Information We Collect

We collect information directly from you, automatically through your use of the Platform, from advisor organizations, and from third-party and public sources, as described below.

(a) Information You Provide

• Company information – name, website, headquarters location, industry, stage, size, funding history, target raise, and related business details.
• Team and founder information – names, titles, LinkedIn profile URLs, education, professional backgrounds, and other details you choose to share.
• Funding preferences – sectors, business model, subsectors, geography, and other matching criteria.
• Uploaded materials – pitch decks, documents, descriptions, and files you voluntarily provide.
• Communications and feedback – messages, inquiries, ratings, and feedback you send to us.
• Account and authentication data – credentials you create or, if you sign in through a third-party provider (such as Google or LinkedIn), the basic profile information that provider shares with us at your direction.

(b) Information We Collect Automatically

When you use the Platform, we and our analytics tools may automatically collect:

• Log and device data – IP address (which we may store in hashed form), browser and device type, and date/time of access.
• Usage and analytics data – pages viewed, sessions, referring pages, scroll depth, form progress and field interactions, clicks on Funds, search filters applied, and similar engagement signals, which we use to understand and improve the Platform.
• Cookies and similar technologies – used for session management, security, analytics, and personalization. See Section 5 (Cookies and Tracking Technologies).

(c) Information From Advisor Organizations

If a Platform administrator links your company to a specific advisor team to support your fundraising, if your company has an affiliation, referral, advisory, or other support relationship with that team, or if an authorized member of your company team requests or otherwise consents to that link, the advisor team's members may provide information related to your company. Advisor teams may also upload their own professional contacts and LinkedIn connection data to help identify potential warm-introduction paths to Funds.

(d) Information From Third-Party and Public Sources

To build and maintain Fund and investor profiles and to support the Matching Process, we collect and process information from public and third-party sources, which may include company and team websites, public professional profiles, regulatory filings (such as SEC filings), publicly available media and articles, and licensed data and analytics providers. If you provide a company URL or upload a document, we may also retrieve and extract text and data from those sources.

2. How We Use Information

To operate and improve the Platform and Matching Process

• Create, refine, and deliver investor matches and supporting reasoning.
• Personalize results and recommendations.
• Develop and improve algorithms, models, analytics, and performance metrics.

To communicate with you

• Send match results, service updates, and administrative notices.
• Respond to your inquiries, feedback, and requests.

To develop insights and analytics

• Produce aggregate data on fundraising trends, sectors, and investor activity.
• Generate benchmarking and anonymized reports for internal or partner use.

To maintain security and comply with law

• Detect, prevent, and respond to fraud, abuse, and security incidents.
• Enforce our Terms of Use and comply with legal obligations.

3. Automated Processing and AI

The Platform relies on automated processing and artificial intelligence. Among other things, we use third-party AI services to extract information from pitch decks and websites, classify and enrich company, Fund, and individual profiles, evaluate fit, and help generate match reasoning and draft communications.

• Information is shared with these AI providers only as needed to perform the processing described above, and they act as our service providers.
• The Matching Process is intended as decision support. We do not use it to make legal or similarly significant decisions about you without the opportunity for human involvement.
• AI-generated outputs may be inaccurate or incomplete; we encourage you to review and verify them.

We do not use founder-submitted content to train third-party foundation models. AI providers process that content only as our service providers and are not permitted to use it for their own model training.

4. LinkedIn and Connection Data

If you, your team, or a collaborating advisor organization provide LinkedIn profile URLs or connection data, or if you sign in through LinkedIn:

• We may collect limited professional profile information and use authorized integrations or data providers to identify potential connections between teams and Fund personnel.
• We do not post on your behalf or access your private messages.
• We may store limited connection data (for example, the existence of a connection and basic profile details) for use in ranking, displaying matches, and identifying introduction paths.
• Where you have connected a third-party account, you can disconnect it at any time, and you may contact us to request removal of connection data you provided.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to keep you signed in, secure the Platform, remember your preferences, and measure and improve how the Platform is used. Some cookies are strictly necessary for the Platform to function; others support analytics and personalization. You can adjust your browser settings to refuse or delete cookies, but some features may not work properly as a result. We do not sell information collected through cookies.

6. How We Share Information

We share information as described below. We do not sell your personal information for money.

(a) With Service Providers and Sub-Processors

We share information with vendors that help us operate the Platform, subject to confidentiality and data-protection obligations. These include providers of:

• Cloud hosting and database services;
• Artificial-intelligence processing;
• Data collection, enrichment, and LinkedIn/profile data services;
• Email and communications delivery; and
• Analytics and security.

(b) With Partner and Advisor Organizations

We do not make company and team information available to partner or advisor organizations generally. We may share it with a specific organization when a Platform administrator creates a team-specific link so that organization can support your fundraising, when your company has an affiliation, referral, advisory, or other support relationship with that organization, or when an authorized member of your company team requests or otherwise consents to the link. Those organizations may use the information to support your fundraising, provide related analytics, or facilitate introductions, subject to confidentiality and authorized-purpose obligations.

(c) With Funds or Investors

We will not contact, or share your identifiable company or team information with, any Fund that appears in your match results unless you separately authorize us to do so. We may contact or share information with other Funds (not included in your results) to expand our database, validate investment criteria, or enhance matching accuracy. We may include information about your company on an aggregated or anonymized basis in reports, benchmarking, or analytics shared with Funds, provided it does not personally identify your company or its personnel.

(d) Aggregated and Anonymized Data

We may use and share aggregated or anonymized information that cannot reasonably be used to identify you for research, analytics, or marketing purposes without restriction.

(e) Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.

(f) For Legal Reasons

We may disclose information where we believe in good faith that doing so is necessary to comply with law or lawful requests, enforce our agreements, protect our rights or property, prevent fraud or misuse, or protect the safety of users or the public.

7. Data Retention

We retain information for as long as needed to provide the Platform, comply with legal obligations, resolve disputes, and enforce our agreements. If you request voluntary account closure, you may request an export of your account data for 30 days after we confirm the request. We will delete or de-identify personal information associated with a closed account within 90 days after closure, except where retention is necessary for legal obligations, security, fraud prevention, dispute resolution, shared business records, backups, or anonymized and aggregated data. Aggregated or anonymized data may be retained indefinitely.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information against loss, theft, and unauthorized access. However, no system or transmission over the Internet is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights and Choices

Regardless of where you live, you may:

• Update or correct your account information through your profile;
• Request access to, or deletion of, your account and associated personal information. Authenticated founders can submit a verified deletion request from Founder Network settings, and authenticated advisors can submit one from Advisor Team settings; and
• Opt out of non-essential communications using the unsubscribe instructions in our emails.

(a) California Residents

If you are a California resident, you may have the right to know what personal information we collect, use, and disclose; to request access to and deletion of your personal information; to correct inaccurate information; and to not be discriminated against for exercising your rights. We do not sell your personal information or share it for cross-context behavioral advertising. You may exercise these rights as described in Section 12; we will verify your request before responding.

(b) EEA, UK, and Other Regions

If you are located in the European Economic Area, the United Kingdom, or a region with similar laws, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. Where we rely on consent, you may withdraw it at any time. Our legal bases for processing include performance of a contract, our legitimate interests in operating and improving the Platform, your consent where applicable, and compliance with legal obligations. You may also have the right to lodge a complaint with your local data protection authority.

10. International Data Transfers

We operate in the United States, and the information we collect may be processed and stored in the United States or other countries where we or our service providers operate. These countries may have different data-protection laws than your jurisdiction. Where required, we use appropriate safeguards for cross-border transfers.

11. Children's Privacy

The Platform is not directed to or intended for children under 18, and we do not knowingly collect personal information from minors. If we learn that a minor has provided information, we will delete it promptly.

12. Third-Party Links and Services

The Platform may link to or integrate with third-party websites and services that we do not control. Their collection and use of your information is governed by their own privacy policies, and we encourage you to review them.

13. Changes to This Policy

We may update this Privacy Policy periodically. The "Effective Date" above indicates the date of the latest revision, and material changes may be communicated through the Platform or by other reasonable means. Your continued use of the Platform after updates take effect constitutes acceptance of the revised Policy.

14. Governing Law and Venue

This Privacy Policy and any dispute arising under it are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law principles. Any legal action or proceeding related to this Policy shall be brought exclusively in the state or federal courts located in Suffolk County, Massachusetts, and you consent to their jurisdiction.

15. Contact Us and How to Exercise Your Rights

If you have questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise any of the rights described above, please contact us through the Platform's Contact page or email support@noiro.vc. We will respond consistent with applicable law and may need to verify your identity before acting on your request.